Question 1

How quickly can you fix my motor failure?

Accepted Answer

We understand that a failed garage door motor is more than an inconvenience—it's a security concern. Our team typically responds within 2 hours for emergency motor repairs. In most cases, we can diagnose and fix the problem in a single visit. We carry common motor parts in our service vehicles, so repairs are often completed the same day. For more complex issues requiring special-order parts, we'll provide a temporary solution to ensure your garage is secure until the full repair is complete. Our 38+ years of experience means we've seen and fixed virtually every motor problem you might encounter.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Garage door motor failures can stem from several causes. The most common include: 1) Age and wear - motors typically last 10-15 years with regular use. 2) Stripped gears - often caused by forcing a jammed door or lack of lubrication. 3) Electrical issues - power surges, faulty wiring, or capacitor failure. 4) Overheating - from excessive use or operating in extreme temperatures without proper ventilation. 5) Lack of maintenance - dust buildup, dried lubricant, and worn components strain the motor. 6) Improper installation - a door that's not balanced correctly puts extra stress on the motor. We recommend annual maintenance to catch potential issues before they cause complete motor failure.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer flexible financing options to make your installation more affordable. Our financing programs include: 0% APR for qualified buyers on select installations, low monthly payment plans that fit your budget, quick and easy approval process (often within minutes), and no prepayment penalties. Whether you're looking for a basic aluminum door or a premium insulated model with decorative hardware, we can help you find a payment plan that works. Contact us for a free estimate, and we'll discuss all available financing options during your consultation.

Phoenix Garage Doors

Assisting Homeowners with Master Door Services

Comprehensive Garage Door Solutions

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Serving 10 Cities Across the Rogue Valley

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